Harsh Jha
@harshjha2
AI engineer building production LLM workflows, GPU NLP pipelines, and automation systems that cut enterprise operations time.
IndiaWhat I'm looking for
I’m an AI Engineer and Python Developer focused on architecting production-grade LLM workflows, GPU-accelerated NLP pipelines, and large-scale backend automation platforms. I deliver measurable outcomes—like processing 16.9M+ records and handling 2,900+ calls/day—while removing multi-day manual work.
Since Mar 2025 at The Call Center Doctors (CCDocs), I’ve led end-to-end AI and automation platforms supporting 15+ campaigns and 100+ agents. As a hands-on technical project manager, I’ve guided a 14-member engineering team while staying in system design, development, and code reviews to keep delivery moving.
What I’m most proud of is turning complex operations into reliable automation: I reduced payroll from 3+ days to under 1 hour, and improved analytics query response time by 82% (60s → 11s) using PostgreSQL optimization. I also built an objection-intelligence pipeline using Whisper GPU STT and DeepSeek NLP classification—delivering ~600 calls/hour throughput through multiprocessing and deploying with zero manual intervention.
Experience
Work history, roles, and key accomplishments
AI & Automation Engineer
The Call Center Doctors
Mar 2025 - Present (1 year 2 months)
Architected end-to-end AI and automation platforms across 15+ campaigns and 100+ agents, eliminating manual bottlenecks across payroll, onboarding, QA, and analytics. Reduced payroll processing from 3+ days to under 1 hour and improved analytics query response time by 82% (60s to 11s) via FastAPI concurrent pipelines and PostgreSQL indexing.
Web Developer Intern
Swagitup India
Jan 2025 - Jun 2025 (5 months)
Developed and deployed a production-grade WordPress website with responsive layouts. Optimized site architecture for performance and SEO.
Education
Degrees, certifications, and relevant coursework
MGM Jawaharlal Nehru Engineering College
Bachelor of Technology, Computer Science & Engineering
B.Tech in Computer Science & Engineering at MGM Jawaharlal Nehru Engineering College (2025).
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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