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harsh guptaHG
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harsh gupta

@harshgupta20

Gen AI Engineer (Backend) at Reinvent Digital who shipped a lead-response pipeline that cut median response time to under 8 minutes.

India
Message

At Reinvent Digital, I shipped an event-driven lead-response and call-intelligence pipeline that handled 200+ calls and cut median lead response time from four hours to under eight minutes. I also architected a multi-tenant attribution platform for 10+ clients and developed a programmatic SEO platform for five clients across four locations.

At Excollo, I engineered the backend for a multi-tenant conversational AI SaaS and built document-ingestion and hybrid retrieval pipelines, improving answer relevance by 30–40%. I also built backend systems for an order management product and developed personal projects in document intelligence and multi-agent research, using tools such as LangGraph, FastAPI, and LangSmith.

Experience

Work history, roles, and key accomplishments

EX

Backend Developer Intern

Excollo

Feb 2025 - Mar 2025 (1 month)

Built the backend for an order management system serving 100+ shop owners, with ERP integration, Redis-backed sessions, and Pinecone-based customer segmentation. Converted to a full-time role.

Education

Degrees, certifications, and relevant coursework

University of Petroleum and Energy Studies logoUS

University of Petroleum and Energy Studies

Master of Computer Applications, Computer Applications

2023 - 2025

Pursued a Master of Computer Applications degree from the University of Petroleum and Energy Studies from 2023 to 2025.

SC

St. Xavier's College

Bachelor of Computer Applications, Computer Applications

2020 - 2023

Completed a Bachelor of Computer Applications degree from St. Xavier's College from 2020 to 2023.

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