Harrison Ezeh
@harrisonezeh
I build infrastructure-level fintech, payments, and platform products that improve activation, conversion, and operational efficiency.
What I'm looking for
I've led platform, payments, and marketplace products across Coronation Registrars, Woven Finance, Dukka, MAX.NG, and TradeDepot, turning complex operational and financial workflows into simple customer experiences.
At Coronation Registrars, I led strategy and delivery for Captable, supporting cap-table management, fundraising, financial modelling, and investment operations. I improved paid conversion by 30%, generated more than ₦8 million in recurring subscription revenue, and delivered payment integrations, Single Sign-On, and strategic partnerships.
At Woven Finance and Dukka, I redesigned merchant onboarding, checkout, payout, and reconciliation experiences. My work increased checkout conversion by 70%, feature adoption by 62%, merchant acquisition by 34%, payout reliability to 93%, and trial-to-paid conversion to 40%.
I enjoy products where technology, strategy, and operations intersect, especially when strong customer research and difficult trade-offs are required. I'm increasingly using AI in research, discovery, prototyping, and delivery to help teams learn faster and make better decisions.
Experience
Work history, roles, and key accomplishments
Principal Platform Manager, Startups
Feb 2024 - May 2025 (1 year 3 months)
I led product strategy and delivery for Captable by Coronation, a digital platform enabling founders and investors to manage cap tables, fundraising, financial modelling, and investment operations. I also contributed to the development of an equity crowdfunding platform, partnering closely with Engineering, Design, Compliance, Commercial teams, and regulators to deliver secure and compliant invest
I owned the strategy for merchant onboarding and payment experiences, helping businesses accept, move, and reconcile payments more efficiently. Partnering with Engineering, Treasury, Operations, Compliance, and Commercial teams, I redesigned payment journeys, improved payout infrastructure, and led integrations with banking partners to create more reliable payment experiences.
Through customer re
I led product strategy across Dukka's mobile application, web platform, and point-of-sale ecosystem, helping thousands of merchants manage payments, inventory, bookkeeping, and business operations. Working closely with Engineering, Design, Customer Success, and Commercial teams, I introduced a stronger product discovery culture grounded in customer interviews, behavioural analytics, experimentatio
I led product initiatives supporting electric mobility, fleet operations, and driver experiences across multiple African markets. By combining customer research, telematics data, operational analytics, and marketplace optimisation, I helped improve rider-driver matching, driver onboarding, vehicle performance, and charging operations.
My work contributed to increased rider demand by 67%, improved
I supported product operations across TradeDepot's commerce platform, collaborating with Product, Engineering, Design, Commercial, and Operations teams to improve merchant onboarding, logistics, inventory management, and fulfilment across Nigeria, Ghana, and South Africa.
Using operational analytics and customer insights, I identified fulfilment bottlenecks, improved inventory allocation and orde
Content, Audiences and Storytelling - Business and Technology Journalist
Oct 2016 - Jun 2019 (2 years 8 months)
Content and Audiences
• I conducted interviews on tech trends and provided business insights on emerging markets.
• I created content including news, programming, advertisements, and voice-overs.
• I curated the everyday experiences of people for live and recorded audio shows.
This helped place the radio station as the 4th most listened-to radio station in Ibadan, Nigeria
Business Developmen
Solutions Architect, Customer Experience & Product
Nov 2015 - Sep 2016 (10 months)
To provide first-level technical support and escalation;
• I was responsible for troubleshooting customers' SmiFi and Router devices.
• I also provided business information on accounts, products and hardware using Omni channels like email, a chatbot, ticketing (via Atlassian's Jira), and the telephone
I also generated sales leads and wrote a copy that was adapted for a data campaign by the out
Content and Audiences, Business and Technology Journalist
Jun 2015 - Oct 2015 (4 months)
Content and Audiences
• Storytelling: Expanded worldviews by mastering the art of storytelling, weaving narratives on business, technology, and everyday life across diverse cultures and traditions.
• Shaping Narratives: Helped craft compelling stories on finance, technology, public policy, MSMEs, and governance, driving thought leadership and audience engagement.
• Informing and Educating: Brid
Education
Degrees, certifications, and relevant coursework
Obafemi Awolowo University
(B.Sc.), Sociology and Anthropology
2008 - 2013
Queenmaris College, Lagos
West Africa School Certificate Examination
2001 - 2004
Availability
Location
Authorized to work in
Job categories
Skills
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