Harish PSS - Software Development Engineer - Plivo Communications | Himalayas
Harish PSSHP
Looking for a job

Harish PSS

@harishpss

SDE with 2 years of experience in Python, SQL, FastAPI, building RESTful APIs, optimizing databases.

India

What I'm looking for

I am looking for a role that fosters innovation and offers opportunities for growth.

As a versatile professional with 2 years of experience as a Software Development Engineer, I bring a strong foundation in software development, data analysis, and problem-solving. My tenure at Plivo Communications, where I contributed to building scalable software solutions and optimizing database performance, has equipped me with technical proficiency and a passion for turning data into actionable insights.

Key Strengths and Skills:
Programming & Development: Proficient in Python, Java, SQL, R, and C, with experience in developing robust software systems and optimizing code for performance.
Data Analysis & Visualization: Skilled in data cleaning, exploratory data analysis (EDA), and creating insightful dashboards using Tableau and Power BI.
Database Management: Expertise in MySQL, PostgreSQL, and Redis, including schema design, query optimization, and database migrations.
Problem-Solving & Scalability: Developed and implemented advanced routing algorithms and reduced query execution time by 60%, enhancing system scalability and reliability.
Technical Tools: Hands-on experience with Jenkins, FastAPI, ElasticSearch, AWS, Docker, and Kubernetes.
Industry Experience:
At Plivo Communications, I worked on mission-critical projects, including:

Developing omnichannel communication features for the Contacto platform (now Plivo CX).
Optimizing CI/CD pipelines to reduce deployment time by 50%.
Leveraging data to enhance customer engagement and streamline operations.
I am excited about pursuing opportunities in software development where I can leverage my technical skills to deliver innovative solutions.

Experience

Work history, roles, and key accomplishments

PC
Current

Software Development Engineer

Plivo Communications

Jun 2022 - Jan 2024 (1 year 7 months)

Implemented advanced customer routing algorithms and streamlined services, improving customer satisfaction and deployment efficiency. Redesigned database schemas and optimized SQL queries to enhance system performance and scalability. Built RESTful APIs and a microservices-based backend.

PC

Software Developer Intern

Plivo Communications

Jun 2021 - Aug 2021 (2 months)

Integrated agent-specific features and analyzed workflow automation tools, enhancing efficiency and reducing manual processes. Contributed to backend development using Python and PostgreSQL.

Education

Degrees, certifications, and relevant coursework

International Institute of Information Technology Hyderabad logoIH

International Institute of Information Technology Hyderabad

Bachelor of Technology, Computer Science

2018 - 2022

Grade: 8.69/10

Activities and societies: Participated in various academic and extracurricular activities, including being a KVPY Scholar and receiving the IIIT-HYD Merit Award.

Completed a Bachelor of Technology in Computer Science, achieving a GPA of 8.69/10. Engaged in various projects and developed a strong foundation in computer science principles and practices.

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