HRHanseenee Ramphul
@hanseeneeramphul
Enthusiastic digital marketing student with a passion for brand growth.
MauritiusWhat I'm looking for
I am a dedicated BSc Digital Marketing student at the Open University of Mauritius, eager to apply my knowledge in real-world business environments. My passion lies in digital marketing strategies, content creation, and social media engagement, which I believe are crucial for driving brand growth.
During my time as a Customer Representative Associate at Accenture, I honed my skills in customer service, handling inquiries and resolving issues for a diverse clientele. My ability to communicate effectively in both English and French helped maintain high customer satisfaction. I am recognized for my patience and ability to de-escalate challenging situations, which I consider essential in any team-oriented environment.
I am excited to contribute to a dynamic team while continuing to learn and grow in the field of digital marketing. With strong organizational skills and a keen eye for detail, I am well-prepared to assist with various business support tasks, including data entry, reporting, and project coordination.
Experience
Work history, roles, and key accomplishments
Customer Representative Associate
Accenture
Mar 2024 - Nov 2024 (8 months)
As a Customer Representative Associate at Accenture, I handled inquiries and resolved issues for a diverse customer base in both English and French. I maintained high customer satisfaction through clear communication and active listening, while adapting quickly to company systems and protocols. My role involved handling sensitive customer data with professionalism and documenting interactions with
Education
Degrees, certifications, and relevant coursework
OMOpen University of Mauritius
Bachelor of Science, Digital Marketing
2023 -
Activities and societies: Eager to support marketing initiatives that drive brand growth.
I am an enthusiastic and dedicated BSc Digital Marketing student at the Open University of Mauritius with a strong interest in applying my knowledge to real-world business environments. I am passionate about digital marketing strategies, content creation, and social media engagement.
France Boyer de la Giroday SSS
Cambridge Higher School Certificate, Various
2016 - 2023
Completed Cambridge Higher School Certificate with subjects including Travel and Tourism, Business Studies, Sociology, and General Paper.
France Education International
Certificate in DELF B2, Languages
2023 - 2023
Obtained Certificate in DELF B2, demonstrating proficiency in the French language.
France Boyer de la Giroday SSS
Cambridge School Certificate, Various
2016 - 2023
Completed Cambridge School Certificate with subjects including Business Studies, Literature in English, Travel and Tourism, and more.
National Computer Board
Certificate in IC3, Computing
2018 - 2018
Achieved Certificate in Internet and Computing Core (IC3).
Tech stack
Software and tools used professionally
Availability
Location
MauritiusAuthorized to work in
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