At Eurostar, I led delivery of online group bookings and Saved Basket for the web booking platform. Group booking sales in the 1–15 passenger bracket rose by 33% after A/B testing, and Saved Basket reached a conversion rate of around 40%.
I co-owned Eurostar’s internal design system, defining composable, accessible component APIs adopted across 9 product teams. I also redesigned how group fare terms and conditions appeared in the booking flow, reducing complaints by 40%.
Earlier, at Mendeley, I designed a DynamoDB cache that cut server-side CPU utilisation by 39.4%, and advocated for WCAG 2.1 AA accessibility. I’ve also worked on ticketing and CRM software at Spektrix and coached developers at Codebar.

