Hannah Postel
@hannahpostel
Pharmacy-certified animal science professional driving veterinary clinic partnerships and medication adherence.
What I'm looking for
I am a Certified Pharmacy Technician and Animal Science graduate focused on improving pet healthcare through consultative client relationships and operational excellence. I bring hands-on experience in high-volume pharmacy operations, insurance resolution, medication management, and veterinary clinic support, consistently delivering accuracy, compliance, and exceptional service.
I have supported over 1,100 medication profiles, processed 400+ prescriptions daily with 98% accuracy, closed 150+ insurance claims monthly at a 98% resolution rate, and aided clinic workflows as a veterinary assistant and intern. I thrive collaborating cross-functionally to drive platform adoption, client retention, and seamless experiences for clinics and pet owners.
Experience
Work history, roles, and key accomplishments
Certified Pharmacy Technician
Heartland Pharmacy Services
Dec 2024 - Present (1 year 1 month)
Engages 20–30 patients daily to educate on medications and adherence, processes 400+ prescriptions daily with 98% accuracy, and closes 150+ insurance claims monthly with a 98% resolution rate to support revenue cycle and patient outcomes.
Certified Pharmacy Technician
Hy-Vee
Jul 2023 - Nov 2024 (1 year 4 months)
Provided patient support on prescriptions, insurance (Medicaid/Medicare) and vaccine administration, managed inventory and wholesaler ordering, and generated pharmacy revenues through accurate billing and charge processing.
Tutor - Microbiology & Biology
Aug 2022 - May 2023 (9 months)
Provided in-person tutoring for microbiology, reproduction, genetics, and nutrition courses, creating lesson plans and breaking down complex concepts to improve student exam performance and comprehension.
Curated lesson plans and provided in-person tutoring in microbiology, genetics, reproduction, and nutrition, improving student understanding and exam preparedness through clear explanations and problem decomposition.
Provided in-person tutoring in microbiology, reproduction, biology, genetics, and nutrition, developing lesson plans and clarifying complex concepts to improve student performance and exam preparedness.
Clinic Intern / Veterinary Assistant
Pet Health Center of Mount Vernon
May 2022 - Aug 2022 (3 months)
Assisted with client communication and sales of medicated foods/preventatives, prepared vaccines and cytology slides, maintained restraining techniques, and documented medical notes to support clinical operations.
Education
Degrees, certifications, and relevant coursework
Iowa State University
Bachelor of Science, Animal Science
Grade: 3.67/4.00
Activities and societies: Undergraduate Teaching Assistant for Laboratory Animal Science (ANS 228); assisted with specimen handling, sterile technique, lab preparation, and documentation.
Completed a Bachelor of Science in Animal Science with a minor in Pharmacology/Toxicology and graduated Cum Laude in May 2023; served as an undergraduate teaching assistant for Laboratory Animal Science.
Availability
Location
Authorized to work in
Job categories
Skills
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