Looking for a job

Hamza Waqas

@hamzawaqas

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Servant-leader seasoned tech executive

Germany

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What I'm looking for

Looking to lead suite of (AI) products as a VP, SVP, or a CTO.

Executive engineering servant-leader with a proven track record of delivering scalable SaaS solutions and shaping technical strategy across global teams. Known for fostering customer obsession and operational excellence, I specialize in driving multi-year visions and aligning them with business outcomes.

I bring expertise in leading mission-critical distributed services, building 0-1 products, managing P&L, scaling platforms to billions of transactions, and delivering Tier 1 solutions to Fortune 500 customers. Adept at building high-performing teams and establishing global engineering hubs, I excel at creating value at a planetary scale.

Experience

Work history, roles, and key accomplishments

Current

VP Engineering

Current

LivePerson

Mar 2021 - Present (4 years 4 months)

As VP of Engineering at LivePerson, I lead a team of over 100 engineers in delivering B2B conversational AI products. I oversee platform reliability, scalability, and cost optimization while driving strategic initiatives and cloud transformation. My leadership has resulted in significant improvements in platform availability and customer retention.

Conversational AI B2B Products Cloud Transformation Strategic Planning Team Leadership Cost Optimization Platform Reliability Data Management People Development Cross Functional Collaboration

Current

Director, Engineering & Product

Current

LivePerson

Mar 2021 - Present (4 years 4 months)

Leading the engineering and product strategy for LivePerson's Conversational Platform, optimizing P&L to save $5M while scaling systems to support 50 billion API requests monthly. Achievements include recruiting 35+ engineers, improving eNPS, maintaining high uptime, and managing over 100 microservices.

Engineering Management Product Strategy API Management Recruitment Performance Optimization Microservices Architecture OKRs Team Leadership Employee Engagement P&L management

Engineering Leader

OLX

Sep 2018 - Feb 2021 (2 years 5 months)

Led architecture and platform development for over 100 engineers, driving rapid market expansion and scaling operations from 4 to 12 markets. Enhanced developer productivity and ensured high availability across multiple cloud regions.