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Hamidi Halidi

@hamidihalidi

Message

I resolve hardware, software, network, and Windows issues for organizations and small-business clients.

Brunei Darussalam

Message

I've delivered IT support for the Islamic Dakwah Centre and freelance clients, resolving hardware, software, connectivity, and network issues. I build and configure desktop computers, install Windows, and manage urgent cases through resolution and follow-up.

I've administered Active Directory group policy and SharePoint, sourced IT equipment, and restored a building's static IP configuration after replacing an overheating network switch. My Computer Science background is complemented by graphic design, administration, and customer-facing experience.

Experience

Work history, roles, and key accomplishments

Current

IT Support Technician

Current

Freelance

Jan 2020 - Present (6 years 9 months)

Provided on-demand technical support to individual and small-business clients, diagnosing and resolving hardware, software, and connectivity issues. Managed client relationships directly and maintained a flexible, self-directed workflow.

Technical Troubleshooting IT Support Hardware Software Connectivity Active Directory SharePoint Desktop Configurations Windows Installation And Configuration

IT Support Specialist

Islamic Dakwah Centre

Aug 2022 - Aug 2025 (3 years)

Delivered day-to-day IT support across the organization, resolving hardware, software, and network issues for staff. Designed graphics and visual materials, administered SharePoint, and handled IT procurement.

IT Support Hardware Software Networking Troubleshooting SharePoint Graphic Design IT Procurement

System Administrator (Clerical Support)

Borneo Guide (Tourism)

Nov 2013 - Jun 2014 (7 months)

Supported day-to-day office administration alongside light system-administration duties in a tourism business. Managed schedules, travel bookings, data entry, correspondence, and record-keeping.

System Administration Office Administration Data Entry Correspondence Record keeping

Receptionist cum Operator

ASEAN–US Summit

Sep 2013 - Oct 2013 (1 month)

Served as receptionist and switchboard operator for visiting US officials during the ASEAN–US Summit. Managed front-desk operations, call handling, and guest coordination in a high-profile diplomatic setting.

Receptionist Switchboards Frontdesk Call Handling Guest Coordination