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Hakim Safuan

@hakimsafuan

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Accounts Payable Specialist at foodpanda, resolving complex invoice issues and preparing AP reports.

Malaysia

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At DH SSC MALAYSIA SDN BHD (FOODPANDA), I review and process high-volume invoices, investigate exceptions through AP reconciliations, and coordinate with BPO processors to resolve issues. I also perform 3-way matching and prepare monthly AP estimated payout, MEC accrual, and AP aging reports.

I’ve supported administrative and finance operations at the MINISTRY OF AGRICULTURE & FOOD INDUSTRY, SOCIAL SECURITY ORGANISATION (SOCSO), and INDAH PUTRAJAYA SDN BHD. In 2025, I onboarded and coached three new AP team members, guiding them through AP processes so they could manage daily operations independently.

Experience

Work history, roles, and key accomplishments

Current

Specialist AP, Service Delivery

Current

DH SSC Malaysia Sdn Bhd (Foodpanda)

May 2022 - Present (4 years 5 months)

Processes high-volume invoices, performs 3-way matching and supplier statement reconciliations, and manages payment preparation and execution. Prepares monthly AP estimated payout, MEC accrual, and AP aging reports while handling stakeholder queries via Jira and Slack.

SAP S 4HANA Excel V Lookups Pivot Tables Power Query Staple Jira Slack Accounts Payable Three Way Match Reconciliations Payment Processing Accrual Reporting AP and AR Aging Reports Stakeholder Management

Administrative Officer N41

Ministry of Agriculture & Food Industry

Aug 2021 - Apr 2022 (8 months)

Coordinated and assessed applicants' compliance standards for the Ministry's incentive program, ensuring accurate company information and preparing monthly reports on incentive applications and investment values.

Compliance Assessments Report Preparation Stakeholder Coordination Policy Implementation

Administrative Officer

Social Security Organisation (SOCSO)

Jun 2020 - Feb 2021 (8 months)

Expedited high-volume processing of the Wage Subsidy Program (PSU1.0-3.0) during the COVID-19 crisis, resolving business owners' issues and examining retrenchment reports under Act 800.

High Volume Processing Communication Skills Examination Report Writing Wage Subsidy Program Act 800

Account & Administrative Assistant

Indah Putrajaya Sdn Bhd

May 2019 - May 2020 (1 year)

Managed Accounts Payable processes including weekly aging reports, cheque payments, and payment vouchers, and processed weekly casual labour payments and statutory payments such as SST and tourism tax.