Hails P
@hailsp
Detail-focused data analyst candidate transforming financial and operational data into clear insights.
United StatesWhat I'm looking for
I’m a detail-oriented professional transitioning into data analytics, backed by a completed Google Data Analytics Certificate. I bring a strong foundation in financial reconciliation and a proven ability to analyze revenue data, resolve discrepancies, and improve reporting processes.
In my current roles, I analyze daily arrival reports and VIP manifest data to anticipate guest needs and coordinate cross-functional operations. I also audit and update detailed customer data profiles to ensure strict data integrity and maintain 100% accuracy across multiple booking platforms and departmental databases.
On the analytics side, I’ve produced and analyzed nightly revenue and occupancy reports for a 200+ room property. Using advanced Microsoft Excel (PivotTables, VLOOKUPs, formulas, Macros) and data tooling like SQL and Tableau, I’ve identified reporting variances and implemented process improvements that reduced reconciliation errors by 15%.
I’m tech-savvy, organized, and committed to turning complex logistical and financial data into reliable, actionable reporting—especially in high-stakes environments.
Experience
Work history, roles, and key accomplishments
Serves as a single point of contact for Marriott Bonvoy members, accurately managing travel itineraries, modifications, and complex logistical data in internal CRM systems. Analyzes arrival reports and VIP manifests to coordinate operations and maintain strict data integrity with 100% accuracy.
Property Manager & Host
Owens
Jan 2021 - Jan 2025 (4 years)
Managed end-to-end Airbnb hosting and property operations by maintaining Excel tracking for booking metrics, occupancy, and revenue. Logged and categorized expenses and inventory, analyzed guest feedback and local market trends, and used the insights to recommend optimized nightly rates and improve guest satisfaction.
Education
Degrees, certifications, and relevant coursework
Google Data Analytics Certificate, Data Analytics
Completed the Google Data Analytics Certificate, building skills to analyze business data and identify discrepancies for reporting improvements.
Santana High School
High School Diploma
Completed studies at Santana High School.
Calbright College
Business coursework (BUS 500, BUS 501), Business
Completed business coursework (BUS 500 and BUS 501) at Calbright College.
Availability
Location
United StatesAuthorized to work in
Job categories
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