Hailey Swindler
@haileyswindler
Compassionate childcare and customer-service professional.
What I'm looking for
I am a dedicated childcare and customer-service professional with experience in afterschool education, home healthcare, and client-facing roles. I consistently prioritize safety, clear communication, and dependable support for children and vulnerable adults.
In my most recent role as an Afterschool & Assistant Twos Teacher, I assisted with curriculum implementation, supported students with homework, and maintained safety during activities. As a co-owner of a small food business, I supported daily operations, customer interactions, marketing, and inventory management.
My background also includes home healthcare work—providing daily-living assistance, light housekeeping, and condition monitoring—and several years as a customer service representative handling inbound calls, chat, and email across multiple systems. These roles strengthened my multitasking, active listening, and problem-resolution skills.
I approach work with organization, professionalism, and a teamwork mindset, and I am motivated to contribute to roles where caring for people, clear communication, and reliable operational support matter.
Experience
Work history, roles, and key accomplishments
Afterschool & Assistant Twos Teacher
Child’s Play Learning Academy
Sep 2023 - Present (2 years 6 months)
Assisted with curriculum implementation, supported students with homework, and ensured child safety during activities for afterschool and toddler classroom programs.
Co-Owner
Unk & Me Comfort Foods LLC
Jan 2024 - Sep 2024 (8 months)
Managed daily business operations including customer interactions, marketing support, and inventory management to maintain service quality and resolve customer concerns.
Home Healthcare Aide
Access Home Care
Nov 2022 - Jan 2024 (1 year 2 months)
Assisted clients with daily living activities, provided light housekeeping, and monitored client conditions under supervision to support in-home care plans.
Customer Service Representative
Sitel Group
Aug 2021 - Nov 2022 (1 year 3 months)
Handled inbound calls, chats, and emails, navigating multiple systems to resolve customer issues and maintain service levels.
Education
Degrees, certifications, and relevant coursework
Chapman High School
High School Diploma, High School Diploma
2017 - 2020
Activities and societies: Honor Graduate; A/B Honor Roll (2017–2020)
Graduated with a high school diploma and achieved honor graduate status with A/B Honor Roll from 2017 to 2020.
Availability
Location
Authorized to work in
Job categories
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