Hafsa Arshad
@hafsaarshad1
Experienced Executive Secretary with over 10 years in administration.
What I'm looking for
I am an Executive Secretary with over a decade of experience in providing exceptional administrative support and office management. Currently, I serve as the Executive Secretary to the Chairman at Daewoo Express, where I manage schedules, prepare documents, and ensure smooth operations for multiple executives. My ability to adapt to changing business needs has been instrumental in maintaining efficiency and confidentiality in all tasks.
Previously, I held roles in various organizations, including Panasian Group of Companies and The Yellow Designs Advertising in Dubai, where I honed my skills in diary management, customer service, and office administration. My strong communication skills and attention to detail have allowed me to effectively coordinate meetings, manage travel itineraries, and support senior management in achieving their goals.
Experience
Work history, roles, and key accomplishments
Executive Secretary and Office Manager to Chairman
Daewoo Express
Aug 2020 - Present (5 years)
Scheduled appointments and managed calendars for the Chairman, updating him on changing business needs. Provided comprehensive administrative support, including preparing confidential documents, reports, and presentations.
Executive Secretary to Directors
Panasian Group of Companies
Apr 2019 - Present (6 years 4 months)
Managed directors' appointments and handled confidential information, screening and responding to incoming correspondence. Provided general assistance during presentations and meetings, maintaining calendars with important events.
Call Center Executive
Emenac Call Center Services
Nov 2018 - Present (6 years 9 months)
Responded efficiently and accurately to callers, offering optimal solutions and ensuring client satisfaction. Utilized software, databases, scripts, and tools appropriately while engaging in active listening.
Executive Secretary
The Yellow Designs Advertising
Jan 2015 - Present (10 years 7 months)
Managed email correspondence and coordinated between various departments, arranging travel itineraries and meetings. Prepared agendas and memos, handled bookkeeping, and managed petty cash.
Admin Assistant/Admin Manager/PA
Unigraphics Advertising
Feb 2008 - Present (17 years 6 months)
Managed HR functions, budgeting, and email correspondence, including diary management for the MD. Attended meetings on the MD's behalf and set up internal meetings to analyze company progress.
Documentation Clerk
Emirates Airline Group
Jun 2007 - Present (18 years 2 months)
Performed input/output transactions and data entry for the revenue services department on a temporary contract. Prepared weekly revenue reports and handled customer queries using internal contacts.
Education
Degrees, certifications, and relevant coursework
Preston University
Diploma, Fashion Design
2011 - 2011
Completed a Diploma in Fashion Design. This program provided a foundation in fashion principles and design techniques.
Punjab University
Bachelor of Arts, Economics
2005 - 2005
Obtained a Bachelor of Arts in Economics. The curriculum focused on economic theories and their applications.
The Global Institute
Bachelor of Science, Computer Sciences
2004 - 2004
Earned a Bachelor of Science in Computer Sciences. This program covered fundamental concepts in computer science.
Board of Intermediate and Secondary Education
Intermediate, Computer Science
2002 - 2002
Completed Intermediate studies with a focus on Computer Science. This provided foundational knowledge in the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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