Open to opportunities

Gwen Cabanying

@gwencabanying

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Licensed teacher and experienced medical scheduler skilled in communication and coordination.

Philippines

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What I'm looking for

I seek roles combining meaningful service, clear communication, and organization—supporting students or patients in collaborative, growth-focused teams.

I am a licensed professional teacher (May 20, 2024) and Cum Laude graduate from Samar State University with a Bachelor of Secondary Education majoring in English. I combine classroom experience from teaching internships with strong administrative experience in medical scheduling and phone operations.

I have worked as a medical scheduler/phone operator for Internal Medicine Associates of Plano, Frisco & Richardson and Lone Star Neurology, where I managed high call volumes, patient appointment coordination, EMR (EclinicalWorks) use, and HIPAA-compliant document handling. In education, I completed teaching internships and earlier work-immersion as a teacher aide, developing lesson delivery, student management, and leadership skills.

I bring effective verbal and written communication, customer-service orientation, and organizational strengths to roles that require coordination between people and systems. I am detail-oriented, adaptable, and driven to support patient care or student learning while pursuing continued professional growth.

Experience

Work history, roles, and key accomplishments

Medical Scheduler

Internal Medicine Associates of Plano, Frisco & Richardson

Sep 2023 - Apr 2025 (1 year 7 months)

Managed high-volume patient scheduling and phone operations for internal medicine clinics, improving appointment coordination and ensuring HIPAA-compliant documentation from September 2023 to April 2025.

Patient Scheduling EClinicalWorks (ECW)HIPAA)Customer Service

Medical Scheduler

Lone Star Neurology

Jan 2022 - Aug 2023 (1 year 7 months)

Coordinated neurology patient appointments and managed scheduling logistics while handling patient communications and documentation from January 2022 to August 2023.

Patient Scheduling Phone Communication EMR Appointment Management Patient Support Documentation

Teaching Intern

Samar State University

Oct 2022 - Apr 2023 (6 months)

Completed teaching internship with in-campus and out-campus placements, delivering English lessons and developing classroom management and lesson planning skills during Oct 2022–Apr 2023.

Lesson planning Classroom Management English language teaching Communication

Teacher Aide

Samar Colleges, Inc.

Oct 2019 - Jan 2020 (3 months)

Supported classroom instruction and student activities during a work immersion placement, assisting teachers with lesson preparation and student supervision from October 2019 to January 2020.

Student supervision Communication Educational Support