Gurpreet Singh
@gurpreetsingh12
Senior IT infrastructure and service delivery leader specializing in cloud, Citrix, VMware, and Azure Virtual Desktop.
IndiaWhat I'm looking for
I’m a Senior IT Infrastructure & Service Delivery Leader with 20+ years of progressive experience across Cloud Infrastructure, Citrix, VMware, Azure Virtual Desktop (AVD), and Windows Server Administration. I align infrastructure strategy to business objectives while driving operational excellence in complex multi-vendor environments across APAC and European regions.
I’ve led global enterprise operations teams of up to 25 engineers and delivered measurable TCO reductions by executing large-scale virtualization and cloud migration programs. In my recent AVD work, I directed Azure Virtual Desktop operations and sustained 99.9%+ SLA compliance while building scalable, resilient, and secure 24×7 managed environments.
As a consultant, I design secure, highly available cloud hosting models across Microsoft Azure and AWS and build end-to-end workload migration roadmaps with minimal downtime. I standardize deployments using Terraform and Ansible, continuously optimize cloud usage for ROI, and bring strong disaster recovery and business continuity discipline to every delivery.
Experience
Work history, roles, and key accomplishments
Cloud Infrastructure Consultant
Future TechNerve Pvt. Ltd.
Nov 2023 - Present (2 years 8 months)
Designed cloud hosting models across Microsoft Azure and AWS, architecting secure, highly available, scalable environments. Built workload migration roadmaps and standardized deployments using Terraform and Ansible while auditing cloud usage to improve performance and ROI.
Led Azure Virtual Desktop (AVD) operations and a cross-functional team of 18–25 infrastructure engineers, sustaining 99.9%+ SLA compliance. Drove IT strategy roadmaps for Azure Infrastructure and Citrix environments and implemented operational performance improvements through monitoring and incident analysis.
Administered enterprise Citrix XenDesktop infrastructure (MCS persistent and non-persistent VDI) and managed Hyper-V and Nutanix platforms for mission-critical workloads. Led an 18-member team with SLA and KPI accountability via root cause analysis, corrective actions, and preventive maintenance, while coordinating multi-vendor change and problem management.
IT Consultant (Freelance)
Regal Laboratories & Regoshin Healthcare
Dec 2018 - Oct 2020 (1 year 10 months)
Led digital transformation for two healthcare organizations by designing and deploying Citrix XenDesktop for 300+ users across 15 servers and 1,000+ endpoints. Established remote workforce access and disaster recovery capabilities and provided ongoing VDI administration across Azure, VMware, and data center environments.
Citrix Administrator - Asia Region
Oct 2015 - Dec 2018 (3 years 2 months)
Administered global Citrix XenDesktop 7.18 enterprise environments (persistent and non-persistent VDI) across Asia and Europe. Maintained SLA-compliant availability through disaster recovery management, upgrades, and quarterly patching while supporting regional expansion, capacity planning, and policy governance.
Senior Consultant - IT End User Support
Sybase - An SAP Company
Jun 2010 - May 2015 (4 years 11 months)
Supervised Windows Infrastructure, Active Directory, and Citrix Presentation Server (VDI) and acted as technical escalation lead for complex infrastructure incidents. Managed change and problem management workflows and mentored junior engineers to improve first-time-fix rates.
Principal Systems Engineer
Mlogica Computech
Feb 2009 - Jun 2010 (1 year 4 months)
Managed enterprise backup and restore operations using Symantec NetBackup 6.5 and designed scalable IT solutions for client environments. Built disaster recovery (DR) plans to support ongoing operational resilience.
Senior Technical Support Officer
Convergys · Wipro (Dell Technical Support)
Sep 2004 - Aug 2008 (3 years 11 months)
Provided Tier-2/3 support for Microsoft enterprise platform systems including Windows Servers and networking, and supported Dell end-user hardware. Consistently met and exceeded resolution SLA targets.
Systems, Field & Support Engineer
Burhani Infotech; Saif Technology; Winny Enterprise
Jun 2000 - Aug 2004 (4 years 2 months)
Implemented network infrastructure for SBI, ABN AMRO Bank, and Kotak Mahindra General Insurance. Delivered hardware support and systems administration for enterprise and SMB clients.
Education
Degrees, certifications, and relevant coursework
Kalinga University
Bachelor of Arts
Earned a Bachelor of Arts from Kalinga University in Raipur in 2005.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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