GPGrzegorz Pawlak
@grzegorzpawlak
CX Specialist focused on learning modern technologies and effective communication, as well as learning Databases.
PolandWhat I'm looking for
I am a determined, detail-oriented junior developer and customer experience specialist pursuing an engineering degree in Applied Computer Science. I have hands-on experience building a website from scratch in PHP, integrating back-end structures with databases, and supporting customers in fast-paced environments at Allegro and VIAVOX.
I contribute through analytical thinking, reliability, and rapid learning, and I’ve participated in projects implementing AI-driven CX solutions. I am committed to growing my programming skills (C++, Python, PHP, SQL) and English communication while contributing to meaningful, modern-technology projects within a collaborative team.
Experience
Work history, roles, and key accomplishments
AOConducted mediations between buyers and sellers and participated in projects implementing AI-driven solutions to improve customer experience.
Customer Service Consultant
VIAVOX Business Process Services
Oct 2024 - May 2025 (7 months)
Provided customer support via phone and email, resolved technical issues, and ensured effective and polite communication to maintain customer satisfaction.
PHP Developer Intern
Trol Intermedia sp. z o.o. sp.k.
Dec 2024 - Mar 2025 (3 months)
Developed a website from scratch using PHP, built backend structures, integrated databases, and implemented core application logic to deliver functional features.
Education
Degrees, certifications, and relevant coursework
Collegium Da Vinci
Engineer, Applied Computer Science
2022 -
Pursuing an Engineer degree in Applied Computer Science with a specialization in Information Technology, focusing on programming and IT systems.
Higher School of Hospitality and Tourism in Poznań
Bachelor, Tourism
2018 - 2021
Completed a Bachelor degree in Tourism with a specialization in Hospitality Management, covering service operations and management practices.
Availability
Location
PolandAuthorized to work in
Job categories
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