
Grasiele Vieira
@grasielevieira
I optimize logistics, operations, and client rollouts across growing businesses.
What I'm looking for
I've led operations at everphone GmbH, managing warehouse operations, projects, client service, and high-stakes VIP rollouts during the company's early growth stage.
I worked across IT, Client Success, warehouse operations, project management, MDM, and phone-plan teams to streamline systems, align delivery with client needs, and maintain service quality.
I improved logistics and workflows to reduce processing time by 30% and costs by 15%, while building scalable processes that improved inventory management and reduced errors by 20%.
Earlier, I managed transport logistics at LG Electronics in Manaus, eliminated container holding costs, supported uninterrupted TV production, and improved invoicing, delivery planning, and customer service at Cal-Comp Ltda.
Experience
Work history, roles, and key accomplishments
Operations Manager
Everphone GmbH
Jan 2019 - Dec 2023 (4 years 11 months)
Managed warehouse operations, project management, and client service during early growth stages, later transitioning to a specialized role. Directed high-stakes VIP projects and collaborated with six key teams to optimize performance and deliver results.
Education
Degrees, certifications, and relevant coursework
Faculdade La Salle
Bachelor of Arts, International Relations
2009 - 2011
Pursued a Bachelor of Arts in International Relations, gaining a broad understanding of global affairs and cross-cultural communication.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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