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Govend Hameed

@govendhameed

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Cyber Security Management Graduate and Azure Operations Engineer.

United Kingdom

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What I'm looking for

I am looking for a role that challenges my skills in cybersecurity and allows for professional growth within a collaborative team environment.

I am a Cyber Security Management Graduate with over 7 years of customer service experience, currently working as an Azure Operations Engineer. My expertise lies in cloud computing services, cybersecurity, and process improvement. I have a proven track record of monitoring and optimizing Azure environments, conducting risk assessments, and managing Active Directory migrations.

In my current role at Nasstar, I conduct regular security assessments on Azure infrastructure, addressing vulnerabilities to maintain high-security standards. I have successfully implemented security reporting tools and managed Microsoft Sentinel as a cloud-native SIEM solution. My commitment to enhancing security posture is demonstrated through my application of the NIST Cybersecurity Framework and my proactive approach to incident response coordination and malware analysis.

Experience

Work history, roles, and key accomplishments

Current

Azure Operations Engineer

Current

Nasstar

Aug 2024 - Present (11 months)

Conducted regular security assessments on Azure infrastructure, addressing vulnerabilities to maintain high-security standards. Managed and optimised Microsoft Sentinel as a cloud-native SIEM solution, leveraging AI-driven security analytics to detect, investigate, and respond to cyber threats in real time.

Azure Sentinel Mimecast NIST Cybersecurity Framework ServiceNow Active Directory PowerShell

Customer Support Engineer

Nasstar

Oct 2023 - Aug 2024 (10 months)

Resolved sync issues with Microsoft managed services and monitored cloud services using Azure Monitor, identifying and resolving issues promptly. Created and updated various PowerShell scripts for Windows, Active Directory, Azure AD, and O365.

azure monitor PowerShell Incident Response Cloud Services

Customer Support Analyst

Nasstar

Jul 2023 - Oct 2023 (3 months)

Performed maintenance, installation, and troubleshooting of customer hardware and software, providing technical support for application issues. Documented all support activities, creating a knowledge base to expedite future problem resolution.

Technical Support Troubleshooting Customer Satisfaction Documentation Application Performance Monitoring

Education

Degrees, certifications, and relevant coursework

Bournemouth University

Bachelor of Science, Cyber Security Management

Studied Cyber Security Management, gaining expertise in various aspects of cybersecurity. Developed skills in risk assessment, incident response, and security operations.

Bournemouth and Poole College

BTEC, Everything IT

Completed BTEC Level 2 & 3 in Everything IT, building foundational knowledge in information technology. Gained practical skills across various IT domains.