Gopika User
@gopikauser
Sales and Accounts professional driving revenue growth through accurate billing and customer-focused transactions.
IndiaWhat I'm looking for
I’m a highly organized, detail-oriented Sales and Accounts professional with 2 years of experience handling cash, processing payments, and managing billing operations and Accounts. I’m proficient in operating point-of-sale systems, handling customer transactions, and maintaining accurate financial records while keeping a strong focus on customer satisfaction and revenue growth.
In my roles, I’ve developed sales strategies, identified new business opportunities, and built lasting customer relationships to expand a customer base. I also generate and send invoices, resolve billing discrepancies and customer complaints, and use tools like Oracle, Tally, MS Excel, and MS Office to keep records up to date and drive consistent service quality.
Experience
Work history, roles, and key accomplishments
Senior Sales Executive - Sales
Icici Bank
Jan 2024 - Jan 2025 (1 year)
Developed and implemented sales strategies to achieve targets and expand the customer base. Identified new business opportunities, maintained customer relationships, and provided tailored financial solutions.
CRE cum Cashier Support – Sales
Max Fashion, Landmark Digital Skills Group
Jan 2023 - Jan 2024 (1 year)
Processed customer payments and supported billing operations including invoice creation and record maintenance. Resolved billing discrepancies and customer complaints while operating point-of-sale systems.
Accounts cum Billing
Kairali Strategic Planning Distributors Pvt Ltd
Jan 2019 - Jan 2020 (1 year)
Managed a cash register and processed customer transactions while maintaining accurate sales records. Assisted with billing operations, including processing payments and sending invoices.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi National Open University (IGNOU)
Master of Commerce (M.Com) - General, Commerce
Completed M.Com (General) at Indira Gandhi National Open University (IGNOU) in 2023.
Indira Gandhi National Open University (IGNOU)
Post Graduate Diploma, International Business Operations
Completed a PG Diploma in International Business Operations at IGNOU in 2023.
Certificate in Computerized Accounting (CCA)
Certificate, Computerized Accounting
Completed a Certificate in Computerized Accounting (CCA) in 2021.
Kairali Strategic Planning Distributors Pvt Ltd
Accounts cum Billing, Accounts and Billing
2019 - 2020
Completed a training program in Accounts and Billing from 2019 to 2020.
Indira Gandhi National Open University (IGNOU)
Bachelor of Commerce (B.Com), Cooperation
Completed a B.Com (Cooperation) program in 2019.
Professional Diploma in Logistics & Supply Chain Management
Professional Diploma, Logistics and Supply Chain Management
Completed a Professional Diploma in Logistics and Supply Chain Management in 2018.
GHSS Kodakara
Plus Two, Commerce - Computer Application
Completed Plus Two (Commerce) with Computer Application in 2016 at GHSS Kodakara.
GHSS Kodakara
SSSLC, General Education
Completed SSSLC in 2014 at GHSS Kodakara.
Professional Diploma in Accounting (PDA)
Professional Diploma, Accounting
2021 -
Completed a Professional Diploma in Accounting (PDA) in 2021.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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