At Swiss Re, I architect Azure-based Life & Health underwriting platforms serving 100+ customers. I designed multi-tenant SaaS architecture that reduced customer onboarding and maintenance effort by 70% and infrastructure costs by 60%.
I also designed Azure-based Generative AI and RAG solutions for an interactive, rules-driven underwriting interview, and improved chatbot response latency from two seconds to one. Earlier, at BlueYonder (JDA), I architected supply-chain fulfillment capabilities processing 100M+ records; at Optum (UHG), I led a 10-engineer team building a provider-facing SaaS solution.
