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Goncalo MorgadoGM
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Goncalo Morgado

@goncalomorgado

Senior Software Engineer at VASS building a production AI support assistant and public onboarding APIs for TELUS Health.

Brazil
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At VASS, I designed and built TELUS Health’s public Organisations and Users API, from inception to general availability, and delivered SCIM 2.0 provisioning with Microsoft Entra ID and Okta integrations. I also conceived and built a production AI assistant for customer-support agents, combining a Claude-based copilot with retrieval, MCP tools, and a React widget.

Across my work, I’ve built cloud-native systems and backend services for clients in fintech, e-commerce, and mobility, mostly with Python on AWS. I’ve also worked on observability with OpenTelemetry, Datadog, and Dynatrace, and on agentic engineering tools and workflows.

Experience

Work history, roles, and key accomplishments

Imagination Technologies logoIT

Software Engineer

Imagination Technologies

Jan 2012 - Dec 2016 (4 years 11 months)

Led a small team building an in-house provisioning automation framework in Python (Django).

Education

Degrees, certifications, and relevant coursework

University of Aveiro logoUA

University of Aveiro

Master of Science, Electronics and Telecommunications Engineering

2002 - 2008

Integrated master's degree in Electronics and Telecommunications Engineering, with BSc awarded in 2006 and MSc in 2008.

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