At IVAMO Studios, I built an outbound engine from zero for a 360 design and technology studio, using cold email and N8N automation to reach funded brands. I developed lead databases and personalized outreach, then led discovery, pitching, and scoping across brand, identity, and web projects.
At IIT Kanpur, I improved ISMS audit workflows through service design, translating research with audit participants into blueprints and workflow maps that reduced clarification cycles by 25%. Earlier, at Atomicwork, I designed AI-powered ITSM experiences and ticket features that reduced agent decision time by 20%.
