Gokulavani ArunachalamGA
Open to opportunities

Gokulavani Arunachalam

@gokulavaniarunachala

Aspiring product manager with expertise in system support and optimization.

India

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my skills in product management and system support to drive user-centric solutions and contribute to team success.

I am an experienced IT professional with over five years at Infosys, specializing in enterprise-level system support, incident management, and application optimization. My journey has been marked by a strong foundation in product development, discovery, and user-centric design. I thrive in collaborative environments, working closely with cross-functional teams—including engineering, marketing, and design—to resolve critical client issues and enhance user experience.

Throughout my career, I have leveraged data and customer insights to identify opportunities for improving user acquisition, activation, and retention. My proactive problem-solving approach, combined with a strategic mindset, allows me to blend technical expertise with product thinking to deliver impactful solutions. I am particularly passionate about integrating AI throughout the product lifecycle to drive innovation, efficiency, and long-term value.

Experience

Work history, roles, and key accomplishments

IN

Senior System Engineer

Infosys

Jul 2018 - Apr 2024 (5 years 9 months)

Experienced IT professional with over five years at Infosys, specializing in enterprise-level system support, incident management, and application optimization. Collaborated with cross-functional teams to resolve critical client issues and enhance user experience, driving significant improvements in customer satisfaction and application reliability.

Education

Degrees, certifications, and relevant coursework

Bharathiyar University logoBU

Bharathiyar University

Master of Arts, Arts

2020 - 2022

Grade: 8.28/10

Pursued a Master of Arts, enhancing knowledge in arts and contributing to a well-rounded educational background.

NGM College logoNC

NGM College

Bachelor of Computer Application, Computer Application

2015 - 2018

Grade: 7.37/10

Completed a Bachelor of Computer Application with a focus on computer applications and software development.

Tech stack

Software and tools used professionally

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Gokulavani Arunachalam - Senior System Engineer - Infosys | Himalayas