Shubhankar User

I am a Senior System Engineer with a strong background in product management and software development, currently working at Infosys. My experience includes leading the successful delivery of Java Spring Boot microservices for the AMS project, where I laid the technical foundation for key product functionalities. I have a proven track record in enhancing user satisfaction and operational efficiency by 50% through proactive user support and SQL-driven solutions.

As a Scrum Master, I orchestrated my team’s contributions to Program Increment planning, enabling senior engineers and product management to collaboratively translate product vision into comprehensive epics and user stories. I also conceptualized and launched an Angular-based Single-Page Application, significantly improving client experience and interaction with our product offerings. My commitment to product quality is demonstrated through rigorous API integrations and functional testing.

In my previous role as an Associate Software Engineer Intern at Tech Mahindra, I completed a Java full-stack development training program and contributed to a team project on credit cards for a client. I am passionate about continuous learning and have developed skills in various corporate methodologies, including Agile practices.