@gokulakrishnanselvak
Finance Operations Analyst at ZF Group processing customer orders and invoices in SAP S/4HANA.
IndiaAt ZF Group, I run customer order processing in SAP SD/MM, from quotations and order release to delivery and stock monitoring. I also post customer invoices and credit memos and investigate billing discrepancies against delivery and transaction data.
At Lennox International, I improved order release by removing processing bottlenecks, saving 240 hours per quarter. I also built an agentic AI document reader that extracts fields from PDFs with 98% accuracy, and automated open-order tracking.
Work history, roles, and key accomplishments
Run end-to-end customer order processing in SAP SD/MM, including quotations, order creation, delivery note booking, and monitoring. Post manual customer invoices and credit memos, investigate dispute claims, and ensure SLA compliance.
Managed end-to-end order processing and fulfilment in SAP, improving on-time order release and reducing manual intervention. Led portfolio reviews and collaborated with cross-functional teams to clear order blocks and drive continuous improvement.
Executed intercompany invoicing for ANZ dealer markets using SAP, ensuring billing accuracy and SLA compliance. Performed OTC cycle validation, managed dealer communications, and supported Procure-to-Pay validations.
Indian Oil Corporation Limited
Mar 2021 - Mar 2022 (1 year)
Processed vendor invoices and payments in SAP FI/CO, performed cash application and open item clearing, and coordinated with vendors to resolve payment queries. Prepared vendor commission statements.
Degrees, certifications, and relevant coursework
Diploma in Computer Application, Computer Application
2020 - 2021
Grade: A
Diploma in Computer Application (Tally) from Computer Software College, Chennai, with a grade of A.
Bachelor of Commerce, Commerce
2017 - 2020
Grade: 6.7 CGPA (1st Class)
Bachelor of Commerce degree from Loyola College, Chennai, with a CGPA of 6.7 (1st Class).
SAP S/4HANA Sourcing & Procurement (MM), SAP S/4HANA Sourcing & Procurement
Completed the SAP S/4HANA Sourcing & Procurement (MM) course on Udemy.
Excel Skills for Business (Essentials), Excel Skills for Business
Completed the Excel Skills for Business (Essentials) course on Coursera.
Business Model Design, Business Model Design
Completed the Business Model Design course on the edX platform.
Software and tools used professionally
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