Glenda Margallo

I am a Registered Nurse turned medical coding specialist and Subject Matter Expert with extensive experience in inpatient coding, quality assurance, auditing, and team leadership at Optum Global Solutions since 2015. I hold CPC and CCS certifications and routinely lead root cause analyses, coder coaching, facility-specific training, and calibration sessions to improve quality and productivity.

I have a proven track record of driving measurable improvements—designing daily reporting, assigning inventory-based targets, performing internal audits, and handling manager duties when required—earning multiple performance and excellence awards for impact and consistency.