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GISAGARA Claudia

@gisagaraclaudia1

Manager at Petit Marché overseeing daily operations and creating digital content to promote products, offers, and customer experiences.

Rwanda

Message

At Petit Marché, I manage day-to-day operations, staff coordination, customer service, sales, and inventory. I also create digital content and visual marketing materials using Canva and Adobe tools.

I took on additional management responsibility for Petit Jardin in December 2025, coordinating its daily customer experience, operations, and selected events alongside my Petit Marché responsibilities. Previously, I assisted with shop operations at Petit Marché, worked as a Front Desk Receptionist at Imboni Creative, and designed promotional materials for Petit Marché / Imboni Creative.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Petit Marché

Nov 2025 - Present (10 months)

Manage day-to-day operations, staff coordination, customer service, sales and inventory. Create digital content and manage social media to promote products and customer experiences.

Operations Management Team Leadership Customer Service Sales Inventory Management Social Media Management Content Creation Canva Adobe Event Planning Vendor coordination

Shop Assistant

Petit Marché

Jun 2024 - Oct 2025 (1 year 4 months)

Assisted customers and supported daily shop operations, including sales, stock management, product organization and customer service.

Customer Service Sales Stock Management Product Organization

Front Desk Receptionist

Imboni Creative

Nov 2019 - Dec 2022 (3 years 1 month)

Managed administrative duties, scheduled appointments and supported cross-department coordination. Communicated effectively with clients in multiple languages to ensure high-quality service.

Administrative Support Scheduling Customer Relationship Management Multilingual Communication

Graphic Designer

Petit Marché / Imboni Creative

Designed visual marketing materials including ads, flyers and social media content. Supported promotional efforts contributing to overall business growth.

Graphic Design Canva Adobe Marketing Materials Social Media Content