GINA DI BELLA

Ran karaoke shows for up to 100 singers each night, ensuring efficient and high customer satisfaction. Maintained sign up list and program, keeping singers on schedule, and custom mixed audio for each singer.

Tutored students of all ages and levels, tested students to check progress, and adjusted lesson plans. Worked closely with parents and teachers to align lesson plans with learning at school.

Responsible for scheduling of all office appointments, greeted clients and answered phones. Managed office organization, filing system, general operations, and performed bookkeeping services for several clients.

Tutored students in all subjects, including beginning readers, math, homework support for all grade levels, and SAT preparation. Updated books, audited student progress, and prepared lessons.

Supervised 6 to 8 salespeople, set sales floor, interviewed prospective candidates, performed opening and closing procedures, and made all bank deposits.

Held a sales position in the shoes department and was promoted to assistant manager of men's/kids' departments. Responsible for setting the floor, taking conference calls, doing markdowns, and served as night manager about twice a month.

Took customer orders and served desserts, ensured to-go orders were properly put together, served food and bussed tables. Performed opening and closing procedures including making coffee, tea, stocking, and closing registers.

Scanned medical records and sent them to home office for coding. Traveled to various medical offices and hospitals to go through files and update charts.

Worked in the service department with consultants, greeted customers, inspected vehicles for prior damage, answered phones, updated customers on vehicle status, and delivered vehicles when ready.

Worked in PCTR department, received price changes, transfers, and rack documents, entered all documents into computer, ensured accuracy and balance. Met deadlines for month end figures and inventory year end.

Worked in Kidswear Girls department providing excellent customer service, set the floor, arranged new merchandise, transferred merchandise, helped with markdowns, set up for sale periods, and scanned physical inventory counts.

Responsible for scheduling employees, handling stock transfers, setting up clothing displays and store windows, bank deposits, weekly and monthly paperwork, and working with corporate managers to improve sales.

Responsible for keeping displays organized and updated, bank deposits, opening and closing paperwork, supervised 7 to 10 employees, and transferring merchandise between stores.

Ensured customer satisfaction, scheduled employees, tracked daily sales to manage payroll hours, handled bank deposits and daily paperwork, personalized Christmas ornaments, and checked inventory in and out.

Grade: 3.00 GPA

Earned an Associate of Arts in Business Administration with a 3.00 GPA.

Completed a certificate program in real estate appraisal.

Grade: 3.75 GPA

Earned a Multiple Subject Teaching Credential with a 3.75 GPA.

Grade: 3.33 GPA

Earned a Bachelor of Arts in Liberal Studies with a 3.33 GPA.

Grade: 4.00 GPA

Earned a Master of Business Administration in General Management with a 4.00 GPA.