Gillian User
@gillianuser
Dedicated medical professional with expertise in patient care and training.
What I'm looking for
I am a dedicated medical professional with a strong background in patient care and training. My experience as a Medical Scribe and Patient Care Technician at Wellnow Urgent Care has equipped me with the skills to assist in medical note documentation, patient intake, and vital sign monitoring. I pride myself on my ability to communicate effectively with patients and contribute to a positive healthcare experience.
Currently, I serve as a Donor Care Technician and Supervisor of Training at Immunotek Plasma, where I oversee the onboarding of new hires and ensure compliance with FDA protocols. My role involves not only patient care but also public speaking and marketing initiatives to engage the community. I am passionate about fostering a supportive environment for both patients and staff.
In addition to my medical experience, I have worked in customer service roles, including as a Wine Tasting Associate, where I honed my skills in communication and hospitality. I am committed to continuous learning and professional development, always striving to enhance my contributions to the healthcare field.
Experience
Work history, roles, and key accomplishments
Wine Tasting Associate/Bartender/Server
Adirondack Winery
Sep 2023 - Present (1 year 9 months)
Managed bar operations during wine tastings, provided customer service, and conducted inventory checks. Shared knowledge of wine production and maintained cleanliness standards.
Donor Care Tech/Supervisor of Training/Interim Asst. Manager
Immunotek Plasma
Aug 2023 - Sep 2023 (1 month)
Managed donor care and training of new hires, ensuring compliance with FDA/COLA/CLIA protocols. Oversaw scheduling and donor flow, and engaged in community marketing initiatives.
Medical Scribe/Receptionist/Patient Care Tech
Wellnow Urgent Care
Jul 2022 - Jul 2023 (1 year)
Assisted in medical note documentation and patient communication. Conducted patient history intake, triage, and administered point of care testing, including PCR COVID testing.
Education
Degrees, certifications, and relevant coursework
University at Albany
Bachelor of Science, Biology
2015 - 2018
Grade: Magna Cum Laude
Completed a Bachelor’s degree in Biology with a focus on various biological sciences, achieving Magna Cum Laude honors.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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