Galilea Serna

I’m a motivated, customer-focused professional with experience in fast-paced retail and food service environments. I’ve delivered customer grocery orders accurately and efficiently, managed multiple orders at once, and communicated clearly with customers by phone about orders and substitutions.

I bring strong problem-solving, time management, and digital tool comfort, including Microsoft Word and LinkedIn & professional communication. As I pursue a Bachelor’s in Business Management at Western Governors University, I’m especially interested in remote and administrative roles where I can apply my customer service strengths, typing & data entry skills, and focus on high-quality outcomes.