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Gaj SubudhiGS
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Gaj Subudhi

@gajsubudhi

Forward Deployed Engineer Lead at USAA architecting enterprise AI workflows; previously delivered United Airlines’ CrewControl capability in under 10 weeks.

United States
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At USAA, I lead forward-deployed engineering for enterprise AI deployment, from use-case prioritization and platform architecture to production implementation. I’m architecting an agentic workflow orchestration layer that connects enterprise applications, data sources, AI tools, and operational systems.

At United Airlines, I architected an AI-enabled crew operations platform and delivered the CrewControl Operations capability in under 10 weeks, eliminating a six-figure annual vendor dependency. I also developed an AI-driven validation framework using Kiro that reduced application testing and validation effort by approximately 50%.

At Verizon, I built a Generative AI support assistant with AWS Bedrock, Anthropic Claude, and Amazon OpenSearch, improving knowledge-retrieval speed by approximately 50%. I also delivered a natural-language analytics assistant and helped reduce SDLC and operational costs by more than 20% through standardized Generative AI tooling and workflow automation.

Earlier, at Abbott Laboratories, I led modernization of healthcare platforms into Azure-based microservices and built IoT ingestion pipelines for cardiac telemetry analytics. At USAA’s Digital Claims Innovation work, I generated nine patent-pending AI and analytics innovations that contributed to approximately 30% improvement in operational efficiency.

Experience

Work history, roles, and key accomplishments

USAA logoUS
Current

Forward Deployed Engineer Lead

Jul 2026 - Present (2 months)

Lead forward-deployed engineering for enterprise AI deployment, including use-case prioritization, platform architecture, and production implementation. Develop enterprise strategies and technical roadmaps for application modernization and data pipeline optimization.

United Airlines logoUA

AI Solutions Architect, Crew Operations

Feb 2026 - Jun 2026 (4 months)

Architected an AI-enabled crew operations platform supporting thousands of daily scheduling decisions, reducing manual intervention by approximately 35%. Delivered a mission-critical CrewControl Operations capability in under 10 weeks, eliminating a six-figure annual vendor dependency.

Johnson & Johnson logoJJ

Delivery Manager and AI Transformation Lead

Sep 2025 - Jan 2026 (4 months)

Designed a Generative AI transformation and vendor-transition strategy supporting more than 60 product lines, reducing migration risk and lowering schedule and compliance rework by approximately 20%. Delivered an executive-level AI transformation roadmap in three weeks, accelerating leadership decisions and funding approvals.

Abbott Laboratories logoAL

Microservices Lead

Jul 2020 - Dec 2023 (3 years 5 months)

Led modernization of legacy healthcare platforms into Azure-based microservices using Spring Boot and Azure Kubernetes Service, improving scalability, resiliency, and deployment agility. Built IoT ingestion pipelines supporting near-real-time cardiac telemetry analytics and high-volume processing of connected medical-device data.

USAA logoUS

Data Science Lead

May 2017 - Jun 2020 (3 years 1 month)

Generated nine patent-pending AI and analytics innovations that contributed to approximately 30% improvement in operational efficiency across digital claims-processing workflows. Designed a machine learning architecture for complex claims analysis, improving predictive performance and supporting more accurate and consistent claims decisions.

Google logoGO

Consulting Data Specialist

Nov 2015 - Apr 2017 (1 year 5 months)

Won an internal engineering hackathon by designing an innovative solution to Bigtable's 10,000-column limitation, improving analytics-query performance by approximately 90%. Consolidated fragmented reporting systems into a centralized business intelligence and data-governance platform, reducing reporting costs by more than 30%.

Boeing logoBO

Consulting Data Architect

Nov 2014 - Oct 2015 (11 months)

Built a Cloudera-based enterprise data mart processing more than 10TB of engineering and simulation data daily from supercomputing environments supporting computational fluid dynamics research. Improved engineering productivity by approximately 25% by streamlining analytics workflows and increasing access to high-volume engineering and simulation data.

Western Union logoWU

Operational Analytics Lead Consultant

Apr 2013 - Oct 2014 (1 year 6 months)

Delivered enterprise operational analytics and omnichannel integration capabilities supporting digital and paper-based transaction operations across more than 200 countries. Developed an enterprise tag-management framework that improved analytics governance, compliance visibility, data consistency, and operational reporting.

Education

Degrees, certifications, and relevant coursework

Utkal University logoUU

Utkal University

Master of Computer Applications, Computer Applications

Master of Computer Applications degree from Utkal University, India.

Berhampur University logoBU

Berhampur University

Bachelor of Science, Physics

Bachelor of Science with Honors in Physics from Berhampur University, India.

Berhampur University logoBU

Berhampur University

Postgraduate Diploma in Computer Applications, Computer Applications

Postgraduate Diploma in Computer Applications from Berhampur University, India.

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