At YAS Togo, I own production reliability for critical MFS platforms serving more than one million users, maintaining availability above 99.9%. I investigate P1 incidents using Kibana logs and Grafana signals, with MTTR under 30 minutes.
I manage incident, change, and problem processes, including postmortems and corrective actions. I also automate operational tasks with Bash and Python, reducing manual interventions by 40%.
As an IT Supervisor at YAS Togo, I supervised more than 200 servers and services and maintained monitoring with Zabbix, Grafana, and Kapptivate. I developed automation that cut processing times by 25% and documented operating runbooks in GLPI.
Earlier, I deployed Zabbix for centralized monitoring and worked with virtualized environments at YAS Togo. At ZOE TECH GROUP, I developed and deployed Marché des Plans using Symfony 5, PHP, and MySQL.
