At Sunrise Portugal S.A., I lead a team of 15, tracking performance, supporting onboarding, and managing objectives focused on customer service.
At FitForme, I coordinated operations, managed KPI and SLA follow-up, planned resources, and supported team development.
At Kikkerland BV, I managed strategic accounts across DACH, Poland, and Portugal. I prepared sales reports, researched markets, supported customers after sales, and trained new colleagues.
Earlier, I worked in warehouse operations at Geodis and held leadership and technical support roles at Teleperformance, Arvato, Sitel, and Fujitsu. My experience includes coaching, recruitment, training, and performance management.
