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Franklin Ferrer

@franklinferrer

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Junior software developer building frontend and backend web apps with JavaScript, React, and Node.js.

Dominican Republic

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What I'm looking for

I’m looking for a junior role where I can contribute from day one while continuing to grow technically—helping build and improve real web applications, collaborating with a supportive team, and learning best practices as I go.

I’m a junior software developer with a technical degree from ITLA and ongoing engineering studies at UNIBE. I enjoy turning real user needs into working web applications and documenting projects so others can learn from them.

Through my Technical Intern experience (400 hours) at Cementos Santo Domingo, I diagnosed and resolved technical incidents in a live support environment. I communicated directly with end users, translating complex issues into plain language, and managed multiple support tickets under pressure while strengthening documentation habits.

I build with JavaScript and React on the frontend, and Node.js for backend web applications. In my projects, I integrated a generative AI API for an AI Health Diagnostic Web App and used the TMDB public API to deliver a clean, mobile-first Movie Trailer Website—always focused on usability, smooth user experience, and continuous growth.

Experience

Work history, roles, and key accomplishments

Technical Intern

Cementos Santo Domingo

Sep 2024 - Nov 2024 (2 months)

Diagnosed and resolved technical incidents in a live support environment, translating complex issues into plain language for end users. Managed multiple simultaneous support tickets and improved response times while strengthening documentation and adherence to internal IT processes.

Technical Support Incident Management Troubleshooting User Communication Documentation Process Adherence Problem Solving