FMFrancine mundo
@francinemundo
Dedicated online educator and social media professional with customer support experience.
PhilippinesWhat I'm looking for
I am a dedicated online educator and digital professional with experience teaching English virtually, classroom teaching for early childhood, social media management, and customer support. I adapt quickly to change, have over eight months of online work experience, and bring patience, strong communication, and basic multimedia skills to every role.
My background includes a Bachelor in Elementary Education and hands-on roles that improved student learning, boosted online brand presence, and delivered professional chat-based customer care. I pursue work where I can contribute reliably with minimal supervision and help organizations achieve engagement and service goals.
Experience
Work history, roles, and key accomplishments
Customer Care Ambassador
Support Zebra
Jun 2025 - Dec 2025 (6 months)
Provided real-time chat support by answering inquiries and resolving issues to ensure a smooth and positive customer experience.
Assistant Social Media Manager
Unknown
Nov 2024 - May 2025 (6 months)
Developed and helped implement social media strategy to increase online presence, engagement, and traffic for the brand.
English Online Teacher
51Talk Bacolod City
Oct 2024 - Oct 2024 (0 months)
Taught English to Chinese students virtually, delivering language lessons in speaking, writing, reading, and listening to improve proficiency.
Teacher
Brgy. Tabao Proper Child and Development Center
May 2023 - Sep 2024 (1 year 4 months)
Educated young children and supported their emotional, physical, social, and intellectual development through structured activities, play, and guidance.
Education
Degrees, certifications, and relevant coursework
La Carlota City College
Bachelor of Elementary Education, Elementary Education
2018 - 2022
Earned a Bachelor in Elementary Education majoring in General Education and completed all subjects without failures.
Faith Christian School
High School Diploma, Secondary Education
2012 - 2016
Completed secondary education at Faith Christian School and graduated with honors.
Tabao Elementary School
Primary School Diploma, Primary Education
2006 - 2012
Completed primary education at Tabao Elementary School with special awards.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
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