Fortune Efanga
@fortuneefanga
Operations and Compliance professional specializing in process optimization, data-driven documentation, and cross-functional team leadership.
What I'm looking for
I bridge the gap between complex regulatory requirements and efficient workflow execution.
I’ve led internal audits, maintained compliance documentation, and supported continuous improvement through the Corrective and Preventive Action (CAPA) process. In practice, I’ve conducted 50+ internal hygiene and quality audits using SharePoint-based checklists, enabling real-time tracking and faster corrective action.
I also focus on building stronger teams through training and clear procedures. I’ve developed and delivered food safety, hygiene, allergen control, and quality assurance training for over 80 staff members, increasing compliance with SOPs by 35% while maintaining accuracy and meeting deadlines in fast-paced environments.
To strengthen documentation and decision-making, I leverage Microsoft 365 tools—SharePoint, Power BI, Forms, Lists, Exchange/Outlook, and OneDrive. I’ve digitized and organized over 1,000 legacy documents, streamlined reporting and communication, and reduced turnaround times by 40%, improving coordination across teams and audit readiness.
Experience
Work history, roles, and key accomplishments
Business Development Officer
Nigerian Bottling Company (NBC)
Dec 2025 - Present (5 months)
Supported market development and sales execution by collecting, reviewing, and reporting market and sales data to inform performance tracking and decision-making. Coordinated promotions and competitor activity monitoring, and assisted with reports and briefs using Excel, Word, and PowerPoint.
Food Safety QA NYSC
Transcorp Hilton
Jan 2024 - Oct 2025 (1 year 9 months)
Oversaw compliance documentation and safety reports, ensuring 100% alignment with HACCP, NAFDAC, and ISO 22000. Led 50+ internal hygiene and quality audits using SharePoint checklists, trained 80+ staff, and improved SOP compliance and follow-up completion by 35% through CAPA using Microsoft Forms and Lists.
Administrative Assistant (Intern)
Transcorp Hilton
Apr 2022 - Oct 2022 (6 months)
Provided daily administrative support for department leads by managing calendars, meetings, and internal communications using Microsoft Teams and Outlook (Exchange). Organized digital files across OneDrive and SharePoint, improving document accessibility and reducing retrieval time by 40%.
Education
Degrees, certifications, and relevant coursework
Landmark University
Bachelor of Food Science, Food Science
2019 - 2023
Grade: 4.22
Activities and societies: Hall representative
Completed a Bachelor of Food Science and Quality Assurance at Landmark University (Omu-Aran, Kwara State) from 2019 to 2023.
Availability
Location
Authorized to work in
Job categories
Skills
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