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Fiona Chen

@fionachen

Senior UI/UX and creative designer specializing in SaaS and smart hardware experiences.

China
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What I'm looking for

I seek senior design roles crafting end-to-end UI/UX for SaaS and smart hardware, with mentorship opportunities and collaborative product teams.

I am a Senior UI/UX Designer with extensive experience designing SaaS platforms, smart hardware HMI, and web/mobile interfaces, combining visual design, motion, and interactive installation work to deliver polished user experiences. I have mentored junior designers, led small teams, and contributed to product design across Alibaba Cloud and related projects, producing design patents and conference publications.

My background includes an MFA in Creative Media and a BEng in Industrial Design, with strengths in Sketch, Figma, Mastergo, Cinema 4D, Blender, After Effects, and front-end basics. I prioritize pragmatic, user-centered solutions that scale across apps, mini programs, and hardware interfaces while fostering team growth and design excellence.

Experience

Work history, roles, and key accomplishments

Alibaba Cloud logoAC
Current

Senior UI/UX Designer

Alibaba Cloud

Jul 2020 - Present (5 years 3 months)

Led UI/UX and creative design for Alibaba Cloud products including Workspace and TongyiWanxiang, delivering SaaS and smart-hardware HMI designs and mentoring junior designers. Drove web and app UI updates, motion design, and design patent contributions across projects.

Education

Degrees, certifications, and relevant coursework

City University of Hong Kong logoCK

City University of Hong Kong

Master of Fine Arts, Creative Media

2018 - 2020

Completed an MFA in Creative Media focusing on UI/UX and creative design from 2018 to 2020.

South China University of Technology logoST

South China University of Technology

Bachelor of Engineering, Industrial Design

2014 - 2018

Activities and societies: Exchange program at Tunghai University (2015-2016).

Completed a Bachelor of Engineering in Industrial Design from 2014 to 2018; received a national scholarship in 2017.

Tunghai University logoTU

Tunghai University

Exchange Program, Advertising / Design

2015 - 2016

Participated in an exchange program focusing on advertising design and related coursework during 2015-2016.

Tech stack

Software and tools used professionally

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