FIDEL UMUKORO
@fidelumukoro
Results-driven data analyst turning complex data into strategic insights across healthcare, finance, and education.
NigeriaWhat I'm looking for
I’m a results-driven Data Analyst with over 1 year of experience through NYSC and client work, turning complex data into strategic insights across healthcare, sales, educational consultancy, and financial domains. I build interactive dashboards and actionable reports that support data-informed decision-making, with a focus on compliance, audit readiness, and data integrity.
In my recent role at Study Now Ltd, I automated monthly reporting (reducing manual workload by 30%), implemented a data governance framework, and integrated CRM analytics to improve student conversion rates by 15% (plus a 37% lead conversion improvement through a CRM digital transformation). I also deliver targeted KPI tracking using Power BI and lead segmentation and analytics work to drive measurable growth, including a dashboard-enabled executive monitoring workflow.
Experience
Work history, roles, and key accomplishments
Data Analyst
Study Now Ltd
Jul 2025 - Present (10 months)
Automated monthly financial and operational reporting, reducing manual workload by 30%, and implemented a data governance framework to standardize cross-department reporting. Integrated CRM analytics to improve student conversion rates by 15% and built Power BI KPI dashboards for real-time executive performance monitoring.
Junior Treasury Data Analyst
Ebonyi State University
Jul 2024 - May 2025 (10 months)
Cleaned and analyzed Remita payment data for student fees and bursary validation, producing audit-ready documentation to support regulatory reporting. Resolved 200+ daily payment issues and used Excel pivot tables to classify payments by compliance status and accounting codes.
Search Engine Evaluator
Appen Global
Sep 2022 - Jan 2024 (1 year 4 months)
Evaluated content accuracy and engagement for search and social platforms, providing quality feedback to improve machine learning models. Ensured consistent assessment quality based on task guidelines.
Customer Support Agent
MWRLife
Sep 2023 - Dec 2023 (3 months)
Handled live chat and email support queries, processing refunds and resolving customer account issues. Supported timely issue resolution for a UK customer base as a third-party agent.
Data Moderator
UK Client
Oct 2023 - Nov 2023 (1 month)
Organized and categorized artwork metadata according to KLI standards to improve data quality. Enhanced search relevance by improving metadata accuracy and consistency.
Healthcare Data Analyst
Sierra Leone Health Facilities
Jan 2025 - Present (1 year 4 months)
Collected field-level healthcare data from 33 facilities using KoboCollect and supported performance reviews for neonatal units. Helped a government health economist analyze and present findings to support more equitable allocation of resources.
Education
Degrees, certifications, and relevant coursework
Federal University Otuoke
Bachelor of Science, Plant Science and Biotechnology
2017 - 2023
Grade: Second Class Upper (CGPA: 4.0/5.0)
B.Sc. in Plant Science and Biotechnology at Federal University Otuoke, completed with a Second Class Upper and a CGPA of 4.0/5.0.
Availability
Location
NigeriaAuthorized to work in
Job categories
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