@fidelebocco
Credit Manager at COOPEC-NUTIFAFA who processed credit requests and participated in loan recovery.
TogoAt Coopérative d’Epargne et de Crédit Nutifafa (COOPEC-NUTIFAFA), I handled members’ credit requests, followed up on whether they were approved or refused, and participated in recovering overdue loans.
Before that, I managed a cement sales shop at STE BOCCO NEGOCE and worked as a Claims Assistant at National Health Insurance Scheme (NHIS). I also completed internships in finance and accounting, credit, and banking operations and technologies.
Work history, roles, and key accomplishments
Teleperformance (Majorel)
Mar 2025 - Mar 2026 (1 year)
Provided customer service support as a client advisor.
Coopérative d’Epargne et de Crédit Nutifafa (COOPEC-NUTIFAFA
Nov 2020 - Mar 2025 (4 years 4 months)
Interacted with members to receive credit requests, followed up on approvals or refusals, and participated in the recovery of outstanding credits.
STE BOCCO NEGOCE
Jul 2018 - Nov 2020 (2 years 4 months)
Managed a cement sales shop.
Coopec Solidarité (Fucec-Togo)
Feb 2018 - May 2018 (3 months)
Interned in the finance and accounting department.
Coopec Solidarité (Fucec-Togo)
Mar 2017 - May 2017 (2 months)
Interned in the credit and engagement department.
National Health Insurance Scheme (NHIS)
Sep 2015 - Aug 2016 (11 months)
Assisted with claims processing.
Ecobank-Togo
Aug 2014 - Oct 2014 (2 months)
Interned in the operations and technology department.
Degrees, certifications, and relevant coursework
Bachelor of Science, Business Administration
2009 - 2014
Bachelor degree in business administration from the University of Cape Coast, 2009-2014.
Baccalauréat II Série D, Sciences
2008 - 2009
Baccalauréat II Série D from Collège Protestant Lomé-Agbalépédogan, 2008-2009.
Software and tools used professionally
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