Open to opportunities

Fezan Ali

@fezanali

I am an experienced driver and customer-service professional delivering safe, punctual transport and excellent customer support.

Saudi Arabia

Message

What I'm looking for

I seek a stable role leveraging my 5 years driving and customer-service experience, prioritizing safety, punctuality, supportive team culture, direct customer interaction, and opportunities to grow in logistics or retail.

I am a reliable transport and customer-service professional with 5 years driving experience and 1 year each as a cashier and call center agent, known for safety, punctuality, and accurate transactions.

I consistently deliver excellent customer service, resolve complaints over the phone, assist customers at checkout, document interactions, and follow up on queries to ensure satisfaction.

I am proficient in Microsoft Excel, Word, and PowerPoint, fluent in English, Hindi and Urdu, and I bring teamwork, communication, problem-solving, and a quick-learning attitude to roles in retail, customer service, or transport.

Experience

Work history, roles, and key accomplishments

Call Center Agent

Customer Service Center

Provided phone support for company products and resolved customer complaints, documenting interactions and ensuring follow-ups across 1 year.

Phone Support Customer Service CRM Documentation Communication Microsoft Office

Cashier

Retail Store

Handled daily cash transactions with accuracy and assisted customers at checkout, maintaining an organized area and error-free reconciliations over 1 year.

Customer Service Attention To Detail Microsoft Excel Communication Teamwork