Felicia Ochim

I'm currently growing We Hold A Hand's community through events, webinars, online discussions, and targeted content. I grew the community to 3,000 members by 40% in three months, increased engagement by 60%, and generated more than 5,000 campaign interactions in six months.

At CWAY Foods and Beverages Nigeria Limited, I managed production planning, workflow, reporting, and mechanical systems while supporting production processes generating over $1 million in revenue. Previously at Phoenix Steel Mill Limited, I delivered a 15% revenue increase in six months and helped improve sales qualification and conversion by 30% through MEDDPICC.

I've built sales pipelines, tracked KPIs, used Salesforce and Salesloft CRM, and partnered with product teams to launch four product lines that increased average order value by 25%.

I also bring operations and program delivery experience from Smokey Bones Restaurant, Linx Networks Limited, We Hold A Hand, and Free Open Hands Foundation. I enjoy turning business requirements into practical solutions, strengthening relationships, and using data to improve outcomes.