Federica Lo Sciuto

Responsible for comprehensive testing aligned with client needs and specifications. Developed and executed test cases while also contributing to AI model training initiatives.

Conducted thorough regression testing to ensure product stability and quality. Collaborated with external companies and created release scenarios for every product release.

Assigned daily tasks to team members and provided training and supervision for new hires. Created release scenarios and manipulated databases using SQL queries for testing purposes.

Reproduced bugs reported by community managers and created Jira tickets for tracking. Implemented and improved test cases to enhance testing efficiency.

Provided direct support to players and submitted bugs reported by players to the QA team. Implemented guidelines and processes to improve overall customer support.

Provided support to players and managed various social channels. Oversaw and managed a team of volunteers.

Completed secondary education with a focus on scientific subjects. Gained foundational knowledge across various disciplines.