Fatima Raisa
@fatimaraisa
Versatile procurement and energy professional with engineering background.
What I'm looking for
I am a versatile procurement and energy professional with a solid foundation in Electrical and Electronic Engineering. My journey has been marked by a commitment to optimizing operations and managing teams effectively. I have successfully driven sales growth and operational efficiency while advocating for women's participation in STEM fields. My technical insight into inventory management and logistics has allowed me to serve as a critical backup planner, ensuring seamless workflow continuity.
Throughout my career, I have held various roles that have honed my skills in project management and business development. At BANGLAMARK Group Ltd., I contributed to project objectives by reviewing proposals and plans, preparing technical and commercial documents, and maintaining project schedules. My experience as a Chief Invigilator at IDP Education Ltd. further enhanced my leadership and organizational skills, as I was responsible for delegating tasks and resolving discrepancies during test administration.
Currently, as a Support Coordinator at Field Nation, I provide exceptional customer support and manage interactions through CRM systems. I am dedicated to continuous learning and development, as evidenced by my participation in the Renewable Energy Trainee program, where I gained valuable communication skills and technical knowledge in the renewable energy sector.
Experience
Work history, roles, and key accomplishments
Support Coordinator
Field Nation
Feb 2025 - Present (6 months)
Provided customer support through phone and service cloud interactions, performing tasks such as reminder calls and insurance reviews. Recorded details of customer interactions and adhered to community guidelines.
Chief Invigilator
IDP Education Ltd
Oct 2023 - Sep 2024 (11 months)
Brainstormed allocation of IELTS test invigilation tasks and furnished test takers with relevant regulations. Delegated pertinent tasks to invigilators and followed up on test-related misdemeanors.
Assistant Project Engineer
BANGLAMARK Group Ltd.
Mar 2024 - Sep 2024 (6 months)
Managed project objectives, technical and commercial documents, and marketing reports. Contributed to team efforts by accomplishing related results and maintaining project schedules.
Education
Degrees, certifications, and relevant coursework
BRAC University
BSc Electrical & Electronic Engineering, Electrical & Electronic Engineering
Activities and societies: Published a conference paper on 'Predictive Analysis & Brief Study of Early-Stage Diabetes Using Multiple Classifier Models' at the 2022 IEEE 12th Annual Computing and Communication Workshop and Conference (CCWC). Published another conference paper on 'Improving Healthcare through an IoT Based Automated Medication Dispenser' at the 26th International Conference on Computer and Information Technology (ICCIT) in 2023.
Completed a Bachelor of Science in Electrical & Electronic Engineering. Participated in a group design project focused on improving healthcare through an IoT-based automated medication dispenser.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Fatima?
You can contact Fatima and 90k+ other talented remote workers on Himalayas.
Message FatimaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
