Fatima Junaid

Leading delivery of 3 MCP servers connecting Pixalate's ad fraud analytics to client LLMs, owning requirements, scoping, and rollout across 5 engineers. Driving go-to-market for new MCP offerings, authoring product briefs, client documentation, and sales enablement kits used in 10+ client pitches.

Led delivery of the Ultimate Switching Machine, an AI carrier-switching chatbot for Red Pocket Mobile, achieving 45% Tier-1 ticket deflection, a 12-hour to 30-second response time, and 4.7/5 CSAT. Ran sprint planning, backlog grooming, and delivery cadence in Jira and Confluence for a 12-person distributed team.

Managed full lifecycle of a Pregnancy and Baby Care mobile app, shipping mood tracking, nutrition, and learning center modules across 8 sprints on schedule. Defined acceptance criteria and ran retrospectives that cut recurring rework by 25%; tracked KPIs in GA4 to steer delivery priorities.

Managed delivery of MailBoxes AI, an ML invoice parsing and tariff classification system for a Bermuda-based global logistics client. Translated client business requirements into technical specs and delivery plans, reducing clarification cycles by 30%.

Authored 100+ technical articles and configured Docker-based environments for interactive coding courses.

BS in Computer Science from FAST National University of Computer & Emerging Sciences, Lahore, from 2018 to 2022.

Completed AI-Driven Project Management certification from InvoZone in 2026.

Completed Foundations of ITIL 4 certification from Alison in 2026.

Completed AI Product Manager Explorer certification from Udemy in 2025.

Completed micro-certifications in AI, Product Strategy, Roadmapping, and Analytics from Product School in 2024.