Fatima-Zahra El Amine

Delivered personalized makeup services based on individual client requirements and occasions. Managed end-to-end client coordination, including inquiries, scheduling, preparation, and service delivery.

Conducted detailed admissibility assessments and documentation reviews for RTA and personal injury claims. Evaluated accident liability accurately using the UK Highway Code framework.

Maintained accurate client records within CRM systems while ensuring data integrity and confidentiality. Assisted UK clients by responding professionally to inquiries and resolving account-related concerns through remote communication channels.

Coordinated daily warehousing timelines and cargo distribution schedules. Tracked freight data records to improve internal tracking efficiency.

Prepared complex import and export paperwork to clear international shipments. Audited customs files and declaration dossiers for regulatory compliance.

Managed administrative logistics and timelines for global volunteer programs. Coordinated remote communications and participant onboarding while ensuring timely administrative support.

Designed structured weekly lesson agendas and tracked student progress.

Currently pursuing a Diploma in Spanish at A1 level, focusing on basic communication skills.

Currently pursuing a Diploma in Marketing Management, focusing on marketing principles and management.

Currently pursuing a Diploma in Business Management & Entrepreneurship, covering business operations and entrepreneurial skills.

Currently studying Korean Language at a beginner level, building foundational language skills.

Currently pursuing a Diploma in Social Media Strategy, covering social media planning and execution.

Completed a Diploma in Customs Clearance, covering import/export procedures and regulatory compliance.

Completed a Professional Makeup Artist Certification, developing skills in makeup application and client service.

Completed Advanced Music Theory Training, enhancing knowledge of music theory and composition.

Passed the Cambridge CPE exam, demonstrating English proficiency at C1 level and above.

Earned a Bachelor's degree in English Linguistics, focusing on language structure and analysis.

Completed an Advanced English Diploma at Level 6, demonstrating high proficiency in English.

Obtained a Baccalaureate in Economics and Statistics, providing a foundation in economic principles and statistical methods.