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Farah IqbalFI
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Farah Iqbal

@farahiqbal1

Program leader at Bell Canada who scaled Microsoft 365 to 35,000 users and achieved 95% adoption.

Canada
Message

At Bell Canada, I led an enterprise-wide Data Privacy program, translating regulatory requirements into a five-year roadmap for 40,000+ employees. I built governance protocols with Legal, Privacy, and Corporate Security, achieving completion of all privacy impact assessments and keeping risk levels below 20%.

I also directed the Mobile Experience program for 15,000+ devices, including Microsoft Intune deployment and Microsoft Entra ID integration. For the Microsoft 365 transformation, I scaled deployment from a 2,000-user pilot to 35,000 users and built a 400-person champion network that achieved 95% adoption and cut IT support tickets by 40%.

At CGI Group Inc., I delivered nine enterprise database migrations and led teams through production cutovers. I also migrated Bell TV Online infrastructure to an in-house data centre, achieving $500K in annual savings, and generated $8M in new revenue over five years.

More recently, I evaluated and reviewed AI-generated project artifacts at Mercor, providing quality sign-off and feedback on training data. My work is grounded in program governance, risk and compliance, and certifications including PMP, PMI-RMP, and Certified SAFe 5 Practitioner.

Experience

Work history, roles, and key accomplishments

ME
Current

Project Management Specialist

Mercor

Mar 2026 - Present (7 months)

Evaluates AI-generated project artifacts for a leading AI lab, scoring quality and feasibility against structured rubrics. Advanced from Evaluator to Reviewer, auditing contributors' work and providing final quality sign-off.

OB

Program Manager

Once Upon a Business

May 2025 - Dec 2025 (7 months)

Designed automated dashboards and metrics for real-time visibility into project performance. Audited project documentation to identify gaps and risks, implementing controls to prevent scope creep and resource conflicts.

Education

Degrees, certifications, and relevant coursework

Microsoft logoMI

Microsoft

Microsoft Azure Fundamentals (AZ-900), Cloud Computing

Earned the Microsoft Azure Fundamentals (AZ-900) certification in 2025.

Scaled Agile Inc. logoSI

Scaled Agile Inc.

Certified SAFe 5 Practitioner, Agile

Earned the Certified SAFe 5 Practitioner certification in 2021.

Project Management Institute logoPI

Project Management Institute

PMI Risk Management Professional (PMI-RMP), Risk Management

Earned the PMI Risk Management Professional (PMI-RMP) certification in 2021.

BI

Berteig Consulting Inc.

Certified ScrumMaster (CSM), Scrum

Earned the Certified ScrumMaster (CSM) certification in 2018.

Project Management Institute logoPI

Project Management Institute

Project Management Professional (PMP), Project Management

Earned the Project Management Professional (PMP) certification in 2012.

York University logoYU

York University

Bachelor of Arts, Psychology

Bachelor of Arts in Psychology from York University, Toronto, ON, completed in 2007.

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