Open to opportunities

Faizan Shah

@faizanshah1

Message

I build autonomous AI-driven cloud infrastructure, secure payment platforms, and resilient Kubernetes systems.

Pakistan

Message

What I'm looking for

I'm seeking challenging international, remote, or relocation opportunities where I can turn complex infrastructure challenges into practical AI-powered solutions and help build the next generation of intelligent, agent-driven DevOps systems.

At Tap Payments, I build agentic AI systems with Amazon Bedrock AgentCore for autonomous AWS monitoring, incident response, predictive scaling, and compliance. My work reduced manual intervention by 85%, MTTR by 70%, and AWS costs by 40% while supporting PCI-DSS payment systems processing millions of daily transactions.

Previously, I automated infrastructure and delivery at Strategic Systems International and built Omningage Cloud CX on Amazon Connect at Icommunix. I share practical agentic AI and DevOps implementation guidance through Medium and contribute to Kubernetes automation tools and Terraform modules.

Experience

Work history, roles, and key accomplishments

Current

Senior DevOps Engineer

Current

Tap Payments

Jan 2023 - Present (3 years 8 months)

Pioneered agentic AI systems using Amazon Bedrock AgentCore for autonomous AWS infrastructure monitoring, reducing manual intervention by 85% and enabling 24/7 intelligent management. Developed AI agents for incident response, predictive scaling, and compliance, achieving significant reductions in MTTR, costs, and alert fatigue.

Amazon Bedrock Agents AWS Kubernetes Terraform CI CD Python BASH Go Velero OPA Gatekeeper ISO 27001 PCI DSS

Senior DevOps Engineer

Strategic Systems International

Jan 2021 - Dec 2023 (2 years 11 months)

Led automated infrastructure provisioning and configuration management using Ansible and Terraform, reducing manual deployment efforts by over 80%. Designed CI/CD pipelines with automated testing and rollback, and implemented monitoring, logging, and alerting systems achieving 99.9% service availability.

Ansible Terraform CI CD Nagios Grafana New Relic VPN Load Balancers CDN

Cloud Infrastructure Engineer

Icommunix Ltd/Omningage Connect

Jan 2019 - Dec 2021 (2 years 11 months)

Designed and built the Omningage Cloud CX product from the ground up using Amazon Connect, architected a fully serverless infrastructure on AWS, and implemented multi-region high-availability architecture for contact center workloads.

Amazon Connect AWS Lambda API Gateway DynamoDB S3 EventBridge Step Functions Cloudwatch CI CD

Education

Degrees, certifications, and relevant coursework

University of Engineering & Technology, Peshawar

Bachelor of Science, Computer Systems Engineering

Activities and societies: Final Year Project: Cloud-based Monitoring System of Govt Agricultural devices via IOT using AWS services and Python automation

Bachelor of Science in Computer Systems Engineering from the University of Engineering & Technology, Peshawar, with relevant coursework in computer networks, system administration, and cloud computing.