Looking for a job

Faith Ugbolu

@faithugbolu

Medical Virtual Assistant focused on remote healthcare support, with experience coordinating patient appointments and maintaining confidential records.

Nigeria

Message

What I'm looking for

I'm focused on remote medical virtual assistance involving patient communication, scheduling, records support, documentation, referrals and follow-up, and administrative coordination.

At Med-Vical International Medical Center, I serve as a Front Desk Officer / Patient Support and coordinate appointments, patient flow, and routine clinic administration.

I maintain confidential patient information and support accurate medical-record and documentation workflows. I also respond to patient questions and concerns, escalating issues to appropriate healthcare personnel.

I'm focused on remote medical virtual assistance involving patient communication, scheduling, records support, documentation, referrals and follow-up, and administrative coordination. My training includes Medical Virtual Assistance, HIPAA compliance, and Basic Life Support.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Officer / Patient Support

Current

Med-Vical International Medical Center

Jul 2025 - Present (1 year 4 months)

Serve as a primary contact for patients, visitors, and referring partners, providing professional and empathetic support. Coordinate appointments, patient flow, and routine clinic administrative activities while maintaining confidential patient information.

Patient Support Appointment Scheduling Medical Records Healthcare Administration HIPAA Medical Terminology Microsoft Office Google Workspace

Education

Degrees, certifications, and relevant coursework

Ambrose Ali University

Bachelor of Science, Human Physiology

B.Sc. in Human Physiology with academic foundation in anatomy, physiology, medical terminology, human biology, healthcare processes, and scientific communication.