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Fabjola Pepaj

@fabjolapepaj

Accounts Receivable Coordinator at Ernst & Young LLP investigating transaction discrepancies and supporting risk resolution.

Canada

Message

At Ernst & Young LLP, I investigate financial transaction discrepancies, flag high-risk accounts, and support conflict mitigation and risk resolution. I research accounts and document findings for audit readiness and internal inquiries.

Previously, I worked at Ferguson on accounting accuracy, payment processing, and reconciliation, and at CIBC handling complex client inquiries and transaction accuracy. I hold a Bachelor of Arts in Sociology with a Business Administration minor, and a Google Data Analytics Professional Certificate.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivable Coordinator

Current

Ernst & Young LLP

Feb 2022 - Present (4 years 8 months)

Investigate discrepancies in financial transactions and escalate high-risk accounts, supporting conflict mitigation and risk resolution. Analyze account data for red flags or suspicious activity, applying judgment aligned with compliance protocols.

SAP Mercury Financial Analysis Risk Monitoring Compliance Data Analysis Communication Skills Stakeholder Management

Accounting Administrator

Ferguson

Jan 2018 - Nov 2021 (3 years 10 months)

Collaborated with multiple departments to ensure accounting accuracy, timely payment processing, and reconciliation. Handled confidential payroll data and managed sensitive vendor inquiries with discretion and professionalism.

Xero Quickbooks Accounting Payroll Reconciliations Communication Skills Problem Solving

Senior Customer Service Representative

CIBC

Apr 2012 - Dec 2017 (5 years 8 months)

Acted as primary point of contact for clients, handling complex inquiries and ensuring accuracy in transactions. Trained in internal audit compliance and data confidentiality across various banking systems.

Customer Service Banking Compliance Data Confidentiality Report Management Leadership