Fabiola IGIHOZO IRADUKUNDA
@fabiolaigihozoiraduk
Administrative professional delivering secretarial support, records management, and customer care excellence.
What I'm looking for
I’m a motivated and dedicated administrative professional with experience in secretarial work, records and file management, customer care, and office administration. I’m committed to providing high-quality administrative support and excellent customer service.
I’ve supported public institutions and financial organizations, handling office administration tasks like preparing, typing, organizing, and filing official documents. I manage correspondence and office records while maintaining confidentiality and professionalism.
In customer-facing roles, I organize and maintain customer files, respond to client inquiries, and assist customers with information and basic services. I focus on efficient filing and retrieving documents, attention to detail, and clear communication.
I’m proficient in Microsoft Office applications for daily administrative tasks, and I work effectively both independently and as part of a team. I bring strong organizational, interpersonal, and time-management skills to help teams communicate and coordinate smoothly.
Experience
Work history, roles, and key accomplishments
Secretary
Nyanza District Office
Jan 2024 - Jan 2026 (2 years)
Provided administrative and secretarial support, including preparing, typing, organizing, and filing official documents. Managed correspondence and office records, directed visitors and clients, and supported daily office communication and coordination using Microsoft Office.
Filing Officer & Customer Care
Sacco Wisigara Muhanga
Jan 2016 - Jan 2017 (1 year)
Organized and maintained customer files and records, and efficiently filed and retrieved documents. Provided customer care by responding to inquiries, assisting customers with information and services, and maintaining confidentiality of customer information.
Education
Degrees, certifications, and relevant coursework
Institut Catholique de Kabgayi
Management
2014 - 2019
Studied Management at Institut Catholique de Kabgayi from 2014 to 2019.
GS Shyogwe
2011 - 2013
Attended GS Shyogwe from 2011 to 2013 and studied/used languages including English, Kiswahili, and Kinyarwanda.
École Secondaire Rutobwe
2008 - 2010
Completed secondary education at École Secondaire Rutobwe from 2008 to 2010.
École Primaire Saint Augustin
2001 - 2007
Completed primary education at École Primaire Saint Augustin from 2001 to 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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